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Open Hours
Monday–Friday: 8am–5pm
Saturday–Sunday: Closed
FAQ
How long does it take to complete my order?
Since all our items are custom-made on demand specifically for you, completion times vary depending on the items you’re ordering. Quick, made-to-order items typically only take 1-2 days to complete. For more significant, more complex custom orders that require additional attention to detail, you can expect up to 14 business days before your unique creation is ready. We prioritize quality and craftsmanship for every piece we make.
What can I expect when I place my order?
After placing your order, our dedicated team will contact you to confirm all the details. If you’ve made a custom request, we’ll gather all the necessary information to prepare your final quote (if applicable) and confirm expected timelines. For all custom orders, you’ll receive a detailed mock-up for your approval before we begin production. This ensures your vision aligns perfectly with what we’re creating for you. Once you’ve given us the green light on your design, we’ll begin crafting your order and send you an email with tracking information, allowing you to follow its journey to your doorstep.
What if I can't find what I'm looking for on your site?
We love bringing unique visions to life! If you don’t see exactly what you’re looking for on our site, send us a message through our website contact form with as many details as possible about your dream creation. The more information you provide, the better we can understand your vision. If you have a link to something similar to what you’re looking for, sharing it with us would be incredibly helpful. For image references or inspirations, please email them directly to everythingbykathleen@gmail.com. Once we’ve reviewed your request and confirmed we can create your unique project, we’ll provide comprehensive information about costs, expected timelines, and prepare detailed proofs for your approval before we begin the creative process.